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Privacy Policy

The privacy policy of the Department of Primary Industries and Regional Development, Western Australia.

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Introduction

This privacy statement explains:

  • how and why Buy West Eat Best may collect, store and disclose your personal information and for what purpose; and
  • how to access and/or correct your personal information that is held by Buy West Eat

This statement explains Buy West Eat Best’s approach to personal information handling practices in recognition of our commitment to the privacy provisions under the Privacy and Responsible Information Sharing Act 2024 (“WA privacy legislation”), anticipated to commence in 2026.

Until such time as the WA privacy legislation comes into effect, this statement follows the WA government’s interim privacy position that requires our actions to be consistent with applicable Australian Privacy Principles set out in Schedule 1 to the Privacy Act 1988 (Cth), with primary emphasis upon Principle 6 — “use or disclosure of personal information”.

Application

This statement applies to Buy West Eat Best, its employees and all persons conducting business or activities on behalf of, or with, the, including visitors, service providers, contractors and volunteers.

Approach

Buy West Eat Best aims to implement a ‘privacy by design and default’ approach to managing personal information. This means that we will ensure that privacy protections are embedded into the design and architecture of our information technology systems and physical infrastructure from conception.

As a standard business practice, Buy West Eat Best will identify and minimise privacy risks associated with any policy changes or new projects. This will assist the Buy West Eat Best’s aim of managing your personal information in an open and transparent way.

What is personal information?

In this statement, the term “personal information” is used to refer to any information or opinion about an individual (living or deceased) that could reasonably be used to identify them. The information or opinion does not have to be true or in a written form.

An individual could be a member of the public, an employee, contractor, supplier or any other stakeholder Buy West Eat Best corresponds or engages with.

What is sensitive information?

‘Sensitive information’ is used in this statement to refer to a specific type of personal information which generally has a higher level of privacy protection than other personal information.

Sensitive information is personal information that contains information or an opinion about specific characteristics of a person including:

  • racial or ethnic origin;
  • political opinion or association;
  • religious beliefs or affiliations;
  • philosophical beliefs;
  • trade or professional associations and memberships;
  • union membership;
  • sexual orientation or practices;
  • criminal record;
  • health or genetic information; or
  • certain biometric

Personal information Buy West Eat Best collects

Buy West Eat Best will typically collect your personal information directly from you. Sometimes Buy West Eat Best may collect personal information obtained from your authorised representative or a third party.

Buy West Eat Best collects and holds different types of personal information, such as:

  • Who you are:
    • Name, signature
    • age, date of birth, gender
    • photographs, videos, audio-visual recordings
  • Your contact details:
    • street and/or postal address
    • telephone/mobile number, email address
    • emergency contact details, next of kin, referee details
  • If you were, or currently are, an employee, contractor or service provider:
    • current and/or former employer, contractor and volunteer roles
    • education, training, qualifications and experience
    • hours of work, remuneration, leave records
    • current and/or past performance, professional development, discipline or performance case management
    • tax file number and superannuation fund details
    • records of engagement, resignation and termination
  • Financial information:
    • bank details
  • Licensing, approvals and permits:
    • driver’s licence, fishing licence, equipment licence, and other approvals, licences and permits
  • Information you give to Buy West Eat Best via our surveys, forms (hard copy and electronic), attendances at Buy West Eat Best events or visits by our team
  • The products and services you have applied for or enquired to Buy West Eat Best about, together with any information provided that was necessary to deliver those products and services to you or respond to your enquiries
  • Online information including information posted on our websites and social media platforms, cookie and clickstream data (unless disabled by you)
  • Other types of personal information as may be collected from time to time in connection with carrying out Buy West Eat Best’s functions and activities.

Sensitive information collected

Buy West Eat Best may also collect a range of sensitive information about you, including:

  • Other types of sensitive information may be collected from time to time in connection with carrying out Buy West Eat Best’s functions and activities.

Buy West Eat Best – Collection Notice

Buy West Eat Best (BWEB) and The Department of Primary Industries and Regional Development (DPIRD) are committed to protecting your privacy and collect personal information including your name, business and contact details, role, brand information, payment details, correspondence and other information necessary to administer and deliver the BWEB program, including participation, licensing, communications, marketing, events, promotions and compliance activities. Your information may be shared with WA Government agencies, service providers, contractors and consultants involved in delivering, promoting, reporting on or ensuring compliance with the program, or where required or authorised by law. If you do not provide the requested information, BWEB may be unable to assess your eligibility, register or promote your business or brand, or communicate with you regarding program activities or compliance requirements. You may request access to or correction of your personal information using the contact details on our website, where you can also view DPIRD’s privacy statement for further information on how personal information is collected, used and safeguarded.

Why Buy West Eat Best collects and uses your personal information

Buy West Eat Best collects and uses your personal information to perform its delivery, functions and activities, including for the following purposes:

  • Administering our Agreements and We may collect personal information from applicants for the purpose of compliance with legal and regulatory standards.
  • Conducting research to advance the State’s primary industries. We may collect personal data from program members to facilitate participation in surveys, trials, or consultations.
  • Engaging with the public through consultation, surveys, and feedback forms to inform policy and program We may collect personal information which allows us to facilitate further communications if necessary.
  • Providing training and accreditation for industry We may collect personal details to assist us to manage registrations, certifications, and maintain training records.

Disclosure of your personal information

Buy West Eat Best endeavours not to disclose personal information for purposes other than the primary purpose for which it was originally collected except in some specified circumstances such as:

  • where you have consented to disclosure for a secondary purpose, different to the one which you had originally agreed to;
  • where the secondary disclosure is authorised or required by law;
  • where Buy West Eat Best believes the secondary disclosure is necessary for such things as law enforcement activities or managing public safety;
  • to take part in, initiate, or respond to legal proceedings; or
  • where you would reasonably expect Buy West Eat Best to use it for that secondary purpose, for example in emergency situations.

Disclosure of personal information overseas

Buy West Eat Best does not ordinarily disclose personal information overseas. We will inform you before collecting your personal information if, at the time of collection, we intend to use that information for overseas-based services or activities.

How we hold and safeguard your personal information

Buy West Eat Best holds personal information in a range of electronic, paper based and audio-visual records (including in cloud-based applications and services). We take reasonable steps to ensure the personal information we collect is held in a safe and secure manner to protect personal information from:

  • unauthorised access or disclosure;
  • changes;
  • misuse; and
  • loss and

Personal information that we hold is managed securely through our record-keeping systems. We ensure that we safeguard our IT systems against unauthorised access and physically secure our paper-based files in on-site or off-site locations.

Buy West Eat Best complies with the WA Government Cyber Security Policy, related security standards, and risk management practices. Personal information is protected by an appropriate level of cyber security controls documented within DPIRDs Cyber Security Manual.

We also ensure that we appropriately control staff access to personal information within our systems.

Retention and destruction

Buy West Eat Best will comply with all legal requirements in relation to the retention and destruction of records containing personal information, including information management requirements in the State Records Act 2000 and the State Records Commission Standards.

When personal information is no longer required to be retained, we will delete or destroy it in accordance with the approved Retention and Disposal Authority and DPIRDs Recordkeeping Plan.

How to access and correct your personal information

You have a right to request access to personal information we hold about you, and if that personal information is not correct, you may request we correct it.

If you are a member of the public, you can download an application form for access or correction of personal information from our Freedom of Information at DPIRD. There is generally no charge associated with making a request and we will process these requests as soon as possible, or in most cases within 45 days.

If you are a current or former employee, a workforce contractor or an external stakeholder then, in the first instance, you can submit a request via email or letter to the Buy West Eat Best program. For example, applications for membership may first contact the program administrator. You may also use the contact details at the end of this statement or, if the nature of your request is less straightforward, apply using the Freedom of Information process.

Website privacy statement

You can browse the general content of Buy West Eat Best’s website without disclosing your personal information. However, some of the functionality of the site may require you to provide personal information.

Examples of this include where you wish to make an enquiry. We may need to collect, use or disclose your personal information to allow us to answer your enquiry or process your transaction.

Buy West Eat Best’s website terms of use are available to view at: www.dpird.wa.gov.au.

Privacy enquiries and complaints

You can contact the DPIRD Privacy Officer if you have questions, need information or would like to lodge a complaint about the way Buy West Eat Best has handled your personal information.

Privacy Officer

1300 374 731

Department of Primary Industries and Regional Development Locked Bag 4, Bentley Delivery Centre WA 6983

pris@dpird.wa.gov.au