Member FAQs
Have a question that you can't find the answer to below? Please get in touch with us via our contact page — we're only too happy to help.
Frequently asked questions
Producers, manufacturers and retailers must comply with the Food Act 2008, its subsidiary legislation and the Australia New Zealand Food Standards Code ensuring the production of safe food.
They must have a quality assurance (QA) program or quality protocols in place. Food producers, manufacturers, and retailers who want to use the logo must provide evidence that they have at least one of the following requirements in place for the products to which they wish to apply the logo:
- Export registration with the Department of Agriculture, Water and the Environment
- Current HACCP, SQF, Freshcare, HARPS, BRC, WQA or ISO 9000
- Currently certified under the Safefood Program.
- Assessment report from the Department of Health or Regulatory Auditor
- Certificate of Registration as a Food Business under the Food Act 2008
Restaurants must be compliant with the Australia New Zealand Food Standards Code, ensuring the production of safe food.
Evidence such as copies of certification/reports must be provided with the application (e.g., Food Act 2008 registration, food safety certificates, inspection report from Local government etc.)
For fresh foods, the product must be grown, farmed or fished in WA. The Buy West Eat Best criteria for processed foods are that all characterising ingredients must be grown, farmed or fished in WA and the goods must have been transformed and/or processed in WA. Characterising ingredients are not determined on percentage or value, but according to the definition in Standard 1.2.10 in the Australia New Zealand Food Standards Code. Qualifying products must be listed on your licence agreement to carry the logo.
A characterising ingredient is an ingredient that is:
- mentioned in the name of a food
- usually associated with the name of a food by the consumer
- emphasised on the label of a food in words, pictures or graphics.
There are situations where ingredients are not regarded as ‘characterising’. One of these is if the ingredient is used in small quantities for flavouring. This flavouring “exemption” does not apply if the flavouring becomes a characterising ingredient through name, association or emphasis though.
Consumer Protection Law is also a consideration in judging if products meet the Buy West Eat Best criteria – would the consumer consider the use of the Buy West Eat Best logo misleading.
For processed products, a copy of the ingredient declaration, product label and the source of characterising ingredient/s for each product is required.
No, not all products need to qualify for you to become a Buy West Eat Best member, however only qualifying products listed on the licence agreement will be eligible to carry the logo.
Yes, you can add new products at any time. Simply inform the Buy West Eat best team and provide an ingredient declaration, product label and the source of characterising ingredient/s for each processed product.
The Buy West Eat Best logo can only be used on qualifying products listed on your licence agreement. We encourage members to use the digital logo on their website and e-signatures and take part in the annual program of activity and above the line campaigns offered by the program.
We can provide you with a new member ‘starter kit’ containing a variety of signage/point of sale items to get you started. If you’d like to purchase larger quantities we can put you in touch with a range of suppliers.
Members can complete a web profile to be included on the Buy West Eat Best website. We encourage you to communicate any upcoming events/news so we can on-share as appropriate via our social media channels.
The Buy West Eat Best logo can be used generically in store/online so long as separated from any specific branded products. The Buy West Eat Best logo cannot be used on private label brands and/or products other than those listed in their licence agreement. Third party brands must be Buy West Eat Best members in their own right.
The retailer membership (which includes wholesalers) allows the use of the Buy West Eat Best logo in the following ways:
- generically in store/online so long as separated from any specific branded products,
- on unbranded qualifying fresh foods,
- on the licensee’s branded products that meet the BWEB criteria and are registered, and/or
- existing Buy West Eat Best member’s registered branded products.